Privacy policy

Privacy Policy

Last updated: 4/19/2026

This Privacy Policy describes how Puffy ("we", "us", or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect

When you visit our store, we may collect certain information about your device, including:

Web browser, IP address, time zone, and cookies
Pages or products you view
How you interact with the site

When you make a purchase, we collect:

Name
Billing and shipping address
Payment information (processed securely)
Email address
Phone number

2. How We Use Your Information

We use your information to:

Process and fulfill your orders
Communicate with you about your purchase
Screen orders for fraud or risk
Provide customer support
Improve our website and marketing
Send promotional emails (if you opt in)

3. Sharing Your Personal Information

We share your information with trusted third parties to help us operate our business, such as:

Payment processors
Shipping providers
Marketing and analytics tools

For example, we use platforms like Shopify to power our store and process your data securely.

We may also share your information to comply with laws and regulations or to protect our rights.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in
Remember your preferences
Analyze site traffic
Improve your shopping experience

You can choose to disable cookies through your browser settings.

5. Data Retention

We retain your personal information for as long as necessary to fulfill orders and comply with legal obligations, unless you request deletion.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your data
Opt out of marketing communications

To exercise these rights, contact us at Puffyshop11@gmail.com.

7. Data Security

We take reasonable precautions and follow industry best practices to protect your personal information. Your payment details are encrypted and processed securely.